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HR In 2022. What To Expect And How To Prepare For The Changes?

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With businesses around the world no longer sticking to the 9-5 grind amid the COVID-19 pandemic, it’s now more important than ever before to give employees the tools they need for flexible working. So what is the best tool businesses can utilise to ensure remote and global teams work together, share information and communicate with ease? Enter: Microsoft Teams. The cloud service brings people together no matter where they are in the world through seamless remote connectivity and collaboration. With that in mind, we’ve rounded up some hidden Microsoft Teams features which can strengthen your business’ communication skills and productivity levels. Microsoft Teams For Remote Working Microsoft Teams is one of the greatest tools out there for remote working due to its on-the-go philosophy. From the ability to share your thoughts and ideas in group or private chats to video conference calls for up to 1,000 people, we’ve rounded up five handy Microsoft Teams features you can use to improve remote working methods. Filter Personal And Business Messages It can prove difficult to stay on top of messages when you are trying to work whilst also keeping an eye on your active chat feed. Thankfully, you can easily organise messages and personal lists using the activity filter - a great way to keep on top of your to-do list whilst away from your desk. Handy Microsoft Teams Shortcuts It has never been easier to save time at work, as Future Computers has discovered a number of great keyboard shortcuts that you can use on the platform. To open a new chat: Ctrl + 1 To open calls: Ctrl + 5 To open files: Ctrl + 6 To accept a video call: Ctrl + Shift + A To start a video call: Ctrl + Shift + U To decline a call: Ctrl + Shift + D Another top tip for saving time when using Microsoft Teams is utilising the slash command button. To see how you can use the shortcut, simply type a forward slash (/) into the search bar to see a list of options. Please see a handful of suggestions below: Set your status to available: /available Set your status to busy: /busy See someone’s activity: /activity Call someone: /call Chat to someone: /chat Bookmark Specific Content To Save Time When you’re working on the go, bookmarking specific messages can help save time. All you need to do is click the three dots next to any message within a Microsoft Teams channel. Select the option to ‘save this message’ and this will bookmark the chat. You will be able to access the message whenever you like by clicking your profile icon and selecting ‘saved’. All previous bookmarked items will also appear under here - great for when you’re between desks. Cloud Recording It can prove difficult to take notes whilst participating in a conference call, especially when you’re multitasking or on the go. Thankfully, you can capture - and save - meetings and group calls for future reference through cloud meeting recording. The digital record will then be stored in Microsoft Stream where users can share the clip securely throughout the business when needed. Immersive Reader If you’re using multiple screens or are struggling to concentrate when working from home, Immersive Reader is a great tool to utilise. Designed to increase productivity, the hidden feature will display and speak the text out loud. To use the helpful tool, simply hover over a message with your cursor and select ‘more options’, then ‘immersive reader’. Click ‘play’ to hear the words out loud. Microsoft Teams For Collaboration The Microsoft collaboration platform enables businesses to work together smoothly courtesy of conference calls on the go, live meetings and shareable files. To help you get the most from Microsoft Teams, here are three features which will make collaboration between colleagues seamless from bots to the VoIP phone system. Microsoft Teams Bots Microsoft Teams is also home to a number of bots designed to help colleagues collaborate with ease. For instance, Polly is a quick way to make decisions by gathering vital feedback from other members of the team using a poll. Meanwhile, the Stats bot will deliver scheduled reports via courses such as Google Analytics making it easier for workers to track progress. Another popular option is Workbot which is designed to approve workflows and manage everyday tasks such as requests for IT assistance, expense approvals and monitor sales targets. VoIP Phone System For Small Businesses Sometimes a Slack message isn’t enough and picking up the phone will save valuable employee time and energy. That’s where VoIP solutions come in to play. It doesn’t matter whether you have a Windows PC, iPhone or Google Android, anyone within the business can make a call to a fellow team member. As long as you have internet connection, you can stay in touch with colleagues no matter what time it is or where you are in the world. If this sounds like something your company would utilise, you can even add calling plans to fit your business needs. Calling plans take teams calling to the next level and allow you to make calls on the normal phone networks for local, national, mobile or international calls. Connect With Clients Do you need to connect with potential clients or freelancers? You don't need to be a member of Microsoft Teams to connect, as anyone with an email account can join a chat and meetings. Once you enable guest access, team owners can adjust rules and permissions to protect private company data and information. - Future Computers is an Australian business which offers IT solutions in Townsville, Cairns and surrounding areas. Our team manages the entire lifecycle of your company’s technologies from initial planning and design through to installation and ongoing support. Visit our website for more easy-to-follow tips on using Microsoft Teams from using the service to improve remote working to its place in streamlining business collaboration. Author Bio Andrew Bischof is the Owner/Director of Future Computers, an IT solutions provider in North Queensland. His dream of working in IT became a reality when he moved to Cairns and took over Future Computers in 2003. Since then, he has been providing IT Solutions in Townsville, Cairns and North Queensland. His goal is to provide clients with IT solutions that surprise, inspire and delight.

As we enter 2022, changes in the manner in which we work, where we work, why we work, who we work with, and the technologies used remain in continual flux. Most of the changes started before the pandemic, were given acceleration by the pandemic, or go on towards becoming permanent aspects of the entire workplace. 

The global pandemic has brought about changes in the manner we work. Moreover, the pandemic has also prompted a new series of the latest HR trends to which the entire Human Resources industry should abide in a coordinated manner. 

The top HR priorities 2022 reflect an immediate response to the latest HR trends –forcing organizations of the world to change the entire workforce as well as workplace strategies. In turn, this implies that HR leaders are expected to evolve the manner they go ahead with identifying, attracting, and retaining critical skills. They should also aim at redesigning work towards enhancing the EVP or Employee Value Proposition and driving business performance. 

Top HR Trends 2022 To Look Out For

Employee Well-Being as the Future

Employee well-being can no longer be regarded as employee benefits. On the other hand, employee well-being is the opportunity of the employer to support the respective employees in different aspects of their professional and personal lives. 

Employee well-being has expanded beyond the notion of only physical well-being. It now includes emotional, social, financial, and career wellness. Since the advent of the COVID-19 pandemic, the well-being of employees has outgrown beyond the boundaries of focusing on individual employees to reach out to the entire family. 

As the global pandemic enters its subsequent years, the overall focus on employee well-being has affirmatively shifted from enhancing organizational benefits to improving the family life experiences of the staff. 

Hybrid Offices

In 2020, as per a Gartner study report of 127 companies, it was observed that a majority of them were changing post-COVID workplace scenarios. The survey reported that 47 percent of companies will be allowing employees to continue working remotely even after the pandemic. Other companies aim at introducing flexible working days such that employees are able to choose between on-site work and remote work.

A hybrid office is a leading HR trend in 2022 offering access to a versatile approach to workplace organization:

  • A co-working organization of the business in which employees will not have access to a dedicated desk or workplace. They can book workplaces in advance upon deciding to work on-site. 
  • Flexible remote days or hours such that employees are capable of managing the workflows and working some time out of the office.
  • Partially remote working in which a part of the workforce operates remotely and the other part working on-site. 

Companies nowadays are increasingly rethinking the real estate strategy towards reducing long-term office rents and investing in properties that will function as premier locations and headquarters. 

Employee Upskilling

A recent survey by Udemy reported that the overall demand for employee upskilling increased to as much as 38 percent in 2020. When compared with 2019, it was only 14 percent. 

Upskilling is regarded as a highly lean and sustainable approach to the development of the workforce. Upskilling initiatives are aimed at helping HR professionals towards retaining employees, boost overall morale, and reduce costs on onboarding and recruitments. 

The previous year, businesses had to face the challenge of laying off, transitioning to remote work, and increasing the number of sick leaves. In order to stay agile and adapt to a number of market challenges, organizations can implement upskilling initiatives for helping the workforce in staying competitive in the job market. 

DEI –Diversity, Equity, and Inclusion

In 2020, the number of search queries related to workforce diversity had increased by around 74 percent. Organizations understand the importance of diverse teams for driving business innovation, team morale, and profitability. As a matter of fact, organizations featuring a highly diverse workforce report having around 19 percent higher revenues in comparison to organizations having low diversity. 

Some leading HR trends 2022 related to DEI are:

  • Education Initiatives: For instance, Starbucks recently came forth with anti-bias training for employees of Canada and the US for fighting race and ethnicity bias. 
  • Redefined Hiring Strategy: Hiring is the first step towards developing a diverse workforce. The blind hiring process, diversity sourcing, and AI-powered candidate screening are some common recruitment techniques for helping HR executives come up with diversified teams. 
  • Accountability and Analytics: Employee diversity will help in SMART business goals. Additionally, it will also help in monitoring HR goals and creating an inclusive workspace. 

Empathetic Leadership

During the pandemic, it was observed that there was a 20 percent increase in the number of calls to Lifeline. People continue looking for certainty and assurance as the entire world is unreliable and stressful. In such a scenario, it is imperative for company leaders to go ahead with empathy and compassion.

The role of an HR manager has changed significantly from what it used to be earlier. The job is nowadays not just limited to providing guidance and feedback on tasks. They are also serving as mentors for the entire team. They play the role of someone employees can look up to and reach out to whenever needed. Businesses should be capable of providing their management teams with the essential skills and training to develop successful leaders for the entire workforce. 

Redefined Employee Experience

With the global pandemic, the concept of employee experience has shifted to the concept of life experiences –not associated with physical or office presence with a dedicated team. A recent study report revealed that companies will now be focusing on the development of strong leadership along with a sense of trust amongst the current workforce. These reports are not surprising as employees are also seeking a supportive and reliable environment in such uncertain times. 

Conclusion 

To keep up with upcoming challenges and depend on data instead of intuition in HR decisions, you should opt for reliable and customizable software solutions. 

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